Questions & Answers

  1. HIPAA is an abbreviation for:

    Health Insurance Portability and Accountability Act

    Highly Interactive Personal Argument Activity

    Handicapped Individual Parking Access Activity


  2. Confidential patient information on the computer screen should:

    be turned away from public view

    not be left unattended with information displayed on the screen

    be cleared from the screen as soon as you have disseminated the information

    all of the above


  3. Smoking is allowed in:

    the courtyard

    the parking lots

    Lobbies


  4. I forgot. Where is the Memory Clinic?

    in the Neurology Department

    in the Tantau Building at 19000 Homestead

    in the Health Education Department


  5. A TB test must be renewed by the volunteer:

    Annually

    never

    Every 5 years


  6. The Coumadin/Warfarin/Anti-coagulation clinic is located in the:

    Cardiology Dept.

    Internal Medicine Dept.

    Laboratory


  7. Patients that are released from Dept. 240, Outpatient Procedures, should be escorted by wheel chair to:

    Lawrence Lobby

    Main Lobby of the Hospital

    Hospital Ambulatory Surgery Entrance (114)


  8. OUTREACH is:

    a Kaiser sponsored health education program

    a Santa Clara County VTA paratransit program

    a Red Cross-sponsored blood drive p>


  9. Lost and Found is located in:

    The Volunteers Office

    The Security Office located in the basement (B02) of the Hospital

    Patient Outreach Dept. 160

    none of the above


  10. People seeking employment at Kaiser Permanente should be directed to:

    Recruitment office located at 830 Kiely Ave

    Personnel Office


  11. The Radiology Dept. 104 is located in:

    The first floor of the Hospital (700 Lawrence Expwy)

    The next building

    The Cancer Treatment Center


  12. Kaiser members may inspect their medical records in:

    Dept. 160, Member Services

    Dept. 162, Business Office

    Administration Office


  13. Vaccinations for international travel are located in:

    Dept. 368, Adult Injections

    Laboratory

    Dept. 260, Internal Medicine


  14. Kaiser members may get help in selecting a physician:

    in Dept. 162, Member Services

    in the Health Education Dept. 182

    on the internet at kp.org


  15. The pharmacy which is open 24 hours every day is located:

    in the hospital, dept. 138, near elevator B

    in the MOB, dept. 170 - Main Pharmacy


  16. Where is the ATM?>

    at the bank on the corner of Lawrence and Homestead

    in the business office, dept. 162

    in the Homestead East Lobby

    in the Hospital basement outside the cafeteria


Copyright 2007 by KP-Santa Clara Volunteer Dept. Do not copy or reproduce this material